The trademark application CAPITA CONTACT was filed by Capita plc, a corporation established under the laws of the United Kingdom of Great Britain and Northern Ireland (the "Applicant"). Application filed.
The application was filed in English (French was selected as the second language).
Goods And Services
The mark was filed in class 35 with following description of goods:
Business administration services
Business management
Business outsourcing services
Business transformation services
Advice relating to business acquisitions
Digital transformation services
Advertising
Recruitment and employment agency services
Human resource services
Procurement services
Customer relationship management
Data processing
Data management
Data entry and collection
Business analysis services
Business data analysis
Data and analytics services
Promotion of events for business purposes
Organisation of events for commercial, promotional and advertising purposes
Payroll processing services (for others)
Payroll advisory services
Business research and surveys
Market surveys
Business development
Facilities management
Records management services
Business management consulting services relating to customer relationship management, sales support management, and marketing automation
Marketing services
Administration of human resources and pensions on behalf of others
Customer services
Call centre services
Customer enquiries and response handling
Office functions
Providing advice and information in relation to the purchase of office machines and equipment
Arranging of commercial and business contacts
Provision of commercial and business contact information
Providing commercial and business contact information
Consultancy services relating to the management of telephone call centres
Initiating telephone calls for others
Management of telephone call centres for other
Development of promotional campaigns
Developing promotional campaigns for business
Providing customer contact centre services
Outsourcing of customer call centre services
Advertising of the services of other vendors, enabling customers to conveniently view and compare the services of those vendors
Advertising of the goods of other vendors, enabling customers to conveniently view and compare the goods of those vendors
Market reports and studies
Preparation of business reports
Preparation of commercial reports
Writing of business project reports
Outsourcing services in the field of business analytics
Business consultancy services relating to the supply of quality management systems
Economic forecasting
Economic forecasting and analysis
Forecasting (Economic -) for business purposes
Advice and information in relation to all of the aforesaid services.
The mark was filed in class 38 with following description of goods:
Telecommunications services
Network conferencing services
Provision of access to computer databases
Provision of access to on-line computer services and computer database services
Providing access to a global computer network
Provision of communications information
Transmission of short messages [SMS], images, speech, sound, music and text communications between mobile telecommunications devices
Transmission of telephone calls
Provision of callstream telephone lines
Call forwarding services
Telephone communication services provided for hotlines and call centers
Provision of reports relating to communications
Advice and information in relation to all of the aforesaid services.
The mark was filed in class 42 with following description of goods:
Providing temporary use of on-line non-downloadable software to store, manage, track, analyse, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency
Providing temporary use of on-line non-downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields, and for customising computer application user interfaces
Computer services, namely, designing, developing, and maintaining computer software applications for others and consulting services related thereto
Online hosted computer services, namely, designing, developing, customising, and maintaining computer software applications for others and consulting services related thereto
All the foregoing services available from computer databases, the Internet or via other communications
Information technology services
IT support
Cloud computing services
Management and consultancy services relating to computer hardware and computer software
Computer systems analysis and reporting
Technical data analysis
Computer programming
Computer programs and computer system design
Software as a Service relating to customer contact centre services
Software as a Service relating to customer call centre services
Software as a service [SaaS]
Consulting services in the field of software as a service [SaaS]
Programming of software for Internet portals, chatrooms, chat lines and Internet forums
Authentication services
Authentication services (control) of messages transmitted via telecommunications
Authentication services (control) of data transmitted via telecommunications
Quality assessment
Quality checking
Consultancy relating to quality control
Quality control and authentication services
Testing, authentication and quality control
Consultancy services relating to quality control
Information, advice and consultancy in relation to all of the aforesaid services.